Services

Services

Customer service is our passion

HÜNGSBERG provides you at each stage of the product life circle with a complete range of service activities: starting from the installation of our software solutions to profound instructions up to extended services.

Your advantages on a glance:

- Fast problem solutions and debugging.

- Services according to the customers`s requirements (e.g. contacting partners, on-call-time, etc.)

- No subject-specific knowledge needed (e.g. OFTP2 security)

Contact us!

A friendly team is at your disposal with our own service department at any questions or problems by phone +49.811.9592.420.

With an e-mail to service(@)huengsberg.com you can reach all our service employees.

Our prices for services apply for the regular working hours: Monday to Friday, from 8 a.m. to 5 p.m., with the exception of legal holidays.

Our service hours: Monday to Friday, from 8 a.m. to 5 p.m.

We made it easy for customers using our DAXware solutions, purchase routines with some few clicks.

Ensure Service Hours in Advance!

Do not trail behind – Shake a leg!

Name	Purpose	Lifetime	Type	Provider
CookieConsent	Saves your consent to using cookies.	1 year	HTML	Website
fe_typo_user	Assigns your browser to a session on the server.	session	HTTP	Website

Name	Purpose	Lifetime	Type	Provider
_ga	Used to distinguish users.	2 years	HTML	Google
_gat	Used to throttle request rate.	1 day	HTML	Google
_gid	Used to distinguish users.	1 day	HTML	Google
_ga_--container-id--	Persists session state.	2 years	HTML	Google
_gac_--property-id--	Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out.	3 months	HTML	Google
__RequestVerificationToken	The cookie is used to implement anti-forgery concerning Microsoft-forms on the website.	session	HTTP	Microsoft
AADNonce.forms	The cookie is used to implement Microsoft-forms on the website.	session	HTTP	Microsoft
DcLcid	The cookie is used to implement Microsoft-forms on the website.	3 months	HTTP	Microsoft
MSFPC	The cookie allows user tracking across many Microsoft domains and is used for Bing Analytics.	1 year	HTML	Microsoft
MUID	Used as unique user identifier. The cookie allows user tracking across many Microsoft domains.	1 year	HTML	Microsoft
UID	The cookie is used for market and user research (Scorecard Research).	2 years	HTML	Slideshare
UIDR	The cookie is used for market and user research (Scorecard Research).	2 years	HTML	Slideshare
bcookie	Browser Identifier cookie to uniquely identify devices accessing LinkedIn to detect abuse on the platform.	2 years	HTML	Slideshare
lang	Used to remember a user's language setting.	session	HTML	Slideshare

Name	Purpose	Lifetime	Type	Provider
GoogleMaps	Is used to connect to Google Maps and to display those maps.	none missing translation: duration.	Connection	Google
YouTube	Is used to connect to YouTube and display to videos.	none	Connection	YouTube
MicrosoftStream	Is used to connect to Microsoft Stream and display to videos.	none	Connection	MicrosoftStream
Signature_Api	Is used to connect to the Microsoft signature API.	session	HTTP	MicrosoftStream
Authorization_Api	Is used to connect to the Microsoft authorization API.	session	HTTP	MicrosoftStream
RedirectToThinEmbed	Is used to embed Microsoft Stream videos.	session	HTTP	MicrosoftStream
UserSession_Api	Is used to store the user session of the Microsoft API.	session	HTTP	MicrosoftStream
wfeSessionId	Is used to store the Web Front End Session ID of Microsoft Stream.	session	HTTP	MicrosoftStream